The HealthSignals Response to Impending COVID-19 spread: Telehealth can help fight Coronavirus

King of Prussia, PA:  In today’s Senior Living and Health Care environments, prevention and care of residents and patients is a priority.  Access to telehealth and telemedicine via ubiquitous and reliable network and Internet connectivity is an absolute must-have and no longer an “optional” amenity.  Caregivers, families, doctors, nurses, and facility staff must have immediate and uninterrupted connectivity to ensure the highest levels of care available.

To help in this focused battle against COVID-19, HealthSignals will provide, at no cost to new Subscribers, a full 12 months of 24/7 maintenance and monitoring of their Medical Grade WiFi® platform for new Agreements signed between March 5, 2020 and June 30, 2020.  This offer is for any CCRC*, Assisted Living Facility, Skilled Nursing Facility, or Long Term Post-Acute Care Facility. For more information about HealthSignals and this Service, click here or call 888-909-1777.  This offer applies to either HealthSignals’ Wi-Fi as a Service (WaaS) offering or a Capital deployment project.

*Cottages/Villas requiring U/G construction are not eligible for this rate.

Any facility that does not have a robust campus-wide Wi-Fi service operating throughout their community is eligible and encouraged to take advantage of this offer.  Providing your residents with access to their medical providers from anywhere on campus will help prevent the spread of this virus.

From Healthcare IT News:  “Access to care is an essential barrier to addressing public health crises, and telehealth can play a critical role by offering a safe and cost-effective means of identifying and responding to public health needs,” – Nancy Pelosi, House Speaker

From the CDC:

To prepare first responders, healthcare providers and health systems for potential spread of COVID-19, the CDC recommended “leveraging existing telehealth tools to direct people to the right level of healthcare for their medical needs.”

From National Law Review: The Role of Telehealth In COVID-19 Response Efforts

Tuesday, March 3, 2020

“Healthcare providers have a unique and pressing opportunity to offer telehealth services to potential COVID-19 patients.”

For more information and to sign up for this exceptional offer, call 888-909-1777 or click here.

About HealthSignals®, LLC:

HealthSignals® focuses on technology solutions for the 360o needs of Senior Living and Long Term Post-Acute Care (LTPAC) communities. Our Fiber360-WiFi platform uniquely integrates Fiber and Wi-Fi to create a Medical Grade Wi-Fi® utility; SeniorConnect360 focuses on VoIP and Cellular boost for In-Building Solutions.

If you would like more information about HealthSignals®, Fiber360 Wi-Fi®, or SeniorConnect360®, please call 888-909-1777 or email

HealthSignals Improves Cellular Coverage at Presby’s Inspired Life Rosemont Campus

HealthSignals Improves Cellular Coverage at Presby’s Inspired Life Rosemont Campus

This past spring, Director of IT, Karen Reitz and IT Business Systems Analyst, Yordanos Tela of Presby’s Inspired Life were dealing with a major issue for their staff and residents. Whenever they would walk indoors, their cellphones would essentially become inoperable due to the location and construction of their building. If someone had to take or make a call from their cell phone, they had to walk outside.

Karen and Yordanos were referred to HealthSignals by one of their vendors, as wireless experts who have also become a trusted advisor to their clients.

HealthSignals designed a cellular boost system for their Rosemont Campus, providing coverage for all five (5) major carriers throughout their 170,000 Sq. ft campus. The system was designed and installed over a 6-8 week period. After a 3-4 week shakedown period, the HealthSignals team came back to test again, discovered some weak areas and fixed those immediately. HealthSignals continues to monitor and adjust signals and services as needed due to the constantly changing signals levels from the main Carrier Cell Towers.

“(Previously) Every time we walked on campus, all we heard was – No cell service. The project was implemented so successfully that we don’t hear anything (complaints) which is good” said Karen Reitz “I truly believe that they (HealthSignals) feel that our success is their success”.

Yordanos Tela emphasized: “The HealthSignals team was great! They exceeded our expectations, delivered on-time and within budget, and the best part was, no surprises! They worked exceptionally well with our staff and residents, cleaned up daily and made this project very smooth”.

About HealthSignals:
HealthSignals designs, deploys and manages Medical Grade Wi-Fi™ and Cellular Boost Platforms for Senior Living and LTPAC communities. The HealthSignals’ Performance Guarantee provides peace of mind from both a financial and operational perspective. For more information, please email

About Presby’s Inspired Life:
Presby’s Inspired Life is a not-for-profit, faith-based organization that provides continuing care and Affordable Housing for more than 3,000 people 62 and better, across nearly 40 communities throughout greater Philadelphia.

Creating Worry-Free Wi-Fi for Senior Living

Creating Worry-Free Wi-Fi for Senior Living

Expectations of residents and families are increasing for tech.

By Bruce Weintraub

The next generation of seniors is moving in. Their adult children are researching the amenities they want for mom and dad, many of which are tech-driven.

Concern is growing over costs and injuries incurred during transport from a skilled nursing facility to and from the hospital or medical offices, making alternatives, such as telemedicine, attractive to residents and their family members alike.

Expectations have changed. Occupancy is down, and your marketing director states that prospects are seeking technology and Internet access like they have at home.

From changing demographics and payment structures to new resident expectations, the senior living executive has significant challenges to address. The reliability of your wireless infrastructure and technology platform should not be one of those worries.

What are the critical factors to ensure your investment in infrastructure results in a worry-free utility — one that can be made “future proof”?

Do’s and Don’ts for Worry-Free Wi-Fi

A successful worry-free Wi-Fi project relies on excellent project management from start to finish. As you plan, manage, and execute your project, keep the following in mind:

  • DO engage with cross-functional teams to clearly identify needs from all departments and residents.
  • DO engineer the Wi-Fi design using Medical Grade Wireless Utility standards.
  • DO plan for the connected health eco-system to support telehealth/telemedicine which includes BYOD (bring your own device) and enabling care outside the hospital system.
  • DO design the infrastructure to enable all the capabilities that new residents previously enjoyed such as easy connection of devices, personal network for Chrome-casting, health and environmental monitoring, and wireless printing.
  • DO design for the future, not just for today.
  • DO staff properly for IT support.
  • DO prioritize security. (This should be a key focus!)
  • DO address operations concerns.
  • DO educate and set expectations with staff and residents.
  • DO make current and future device and application decisions based on a well-planned infrastructure platform and DON’T force new infrastructure decisions based on your new applications.
  • DON’T approach the project from an IT only perspective.
  • DON’T skimp on an inadequate technology architecture.
  • DON’T think too small – DO consider ROI models that can increase revenue.

Design for Tomorrow (with Today’s Budget)

Just as your building was designed and built to last for 50 years, your core telecommunications infrastructure should be built for the future as well.

A foundation based on a rock-solid, single mode fiber optic backbone is critical. The core design must accommodate changing business models and technology requirements, many of which have yet to be invented or made commercially viable. Just think: the iPhone’s date of birth was only just in 2007!

With rapidly accelerating change in technology adoption by society, we could see more changes in expectations in the next 5 years as seen in the last 20!

Install the Latest Flexible Tech

Ensure that the wireless solutions you install today are upgradeable via software updates so that you don’t have to replace equipment every three to five years. A quality engineered system should provide up to seven or more years of good service. The fiber in the walls should last a few decades, but client needs will probably prompt an upgrade of the endpoint components in about seven years.

Focus on Integration and Interoperability

Every year, many new products arrive that enhance the senior’s quality of life. These range from telehealth and telemedicine applications, concierge kiosks, and smart wearables for activity monitoring to environmental and security/access control systems.

Most of these enhancements require robust Wi-Fi everywhere a resident, guest, caregiver or administrative staff member goes.

The ability to experiment with and launch these programs in your community depends on whether you have a well-designed Wi-Fi solution.

Eliminate Interference

As the Internet host to all of your residents and staff, you have a responsibility to maintain the highest quality of service. Once you deploy an integrated system that you control, you need to eliminate interfering rogue devices, such as Wi-Fi cable modems, wireless printers, MiFi devices, and many others that can cause channel interference.

Ensure Granularity

Your platform should allow for the customization of all aspects of Wi-Fi service delivery from application blocking to sector prioritization, even down to the individual client device level. BYOD management should make it easy to add or remove transient client devices for visiting doctors, vendors, residents and guests.

Focus on Security

Recent highly publicized breaches like Anthem, Target and Equifax have made us acutely aware of the need to focus on security. Implementing a non-enterprise-grade platform, which may meet your cost expectations, is a mistake for security and other reasons. This area could take up the entire column, but three key concerns to address up front from an end-user aspect include:

  1. Personal Area Networks: A resident’s Alexa or Google Home should talk to only that resident’sthermostats; likewise, their phone should print to their wireless printer and their tablet should Chrome-cast to their TV, not to their neighbor’s TV down the hall or across the campus.
  2. Network Separation with VLAN (Virtual LAN) Assignments: Consider using a medical, admin, resident, guest VLAN setup to prevent any crossover of access or use, and ensure that passwords remain private to your user base within those network areas.
  3. HIPAA Compliance: If your staff transmits Protected Health Information (PHI) or other business-related sensitive information, HIPAA compliance is essential. In addition, many of your facility’s partners, such as doctors and pharmacy service providers, are subject to HIPAA — and they may shun paper-based facilities or facilities utilizing non-HIPAA-compliant platforms due to privacy and security concerns.

Innovative technologies are changing how we live and age, making it an exciting time to be involved in the senior living industry. Future advances will affect how resident experiences will be enhanced by voice-enabled technologies; how augmented reality will enable a revolution in senior living that will rival the Internet; and how the integration of the technologies of augmented intelligence, augmented robotics and augmented reality will help address the caregiver shortage in senior living.

Bruce Weintraub, founder and CEO of HealthSignals, has been involved in the design, construction, and operation of broadband networks since 1982. HealthSignals designs, deploys and manages medical-grade Wi-Fi and cellular boost platforms for senior living communities.

Winner of our Leading Age PA 2018 Amazon Echo Giveaway!

Winner of our Leading Age PA 2018 Amazon Echo Giveaway!



King of Prussia, PA (July 24th, 2018) – HealthSignals®, the leading provider of Medical Grade Wi-Fi, today announced the winner for the Amazon Echo Spot Giveaway! The drawing was held after the 2018 Leading Age National Conference in Hershey PA. The winner of this prize is:

Kathryn Barton from Dunwoody Village. Enjoy the Spot’s video and personal assistant capabilities Kathy!

“We are excited to see the LifePlan communities around the nation adopt the Amazon Echo, Google Home and other voice activated technologies that make our Wi-Fi technology come alive!” says Ravi Bala, Co-Founder of HealthSignals®. “This and Telemedicine represent a leap in resident experience and will become an expected amenity as senior living facilities compete for residents in the next few years.”

HealthSignals® has continually set the mark as the leading solution provider when it comes to Medical Grade Wi-Fi and Cellular Boost. Since its launch in 2011, HealthSignals® has significantly contributed to improving both the quality of life of seniors and staff at LifePlan Communities, thanks to its reliability and low cost. We are very proud that our Medical Grade Wi-Fi has been recognized as a best of breed solution for Senior Living and LTPAC Communities.

About HealthSignals®, LLC

HealthSignals® focuses on telecommunications technology solutions needs of Senior Living and Long Term Post-Acute Care (LTPAC) communities. Our Fiber360-WiFi platform uniquely integrates Fiber and Wi-Fi to create a Medical Grade Wi-Fi utility. Our Indoor Cellular Solutions solve the most difficult cellular connection problems and delight customers with “Cell Phone Everywhere”. For more about what our clients are saying about us, visit:

HealthSignals to Moderate LeadingAge Panel on Technology-Driven Business Model Disruption: The Next Decade


HealthSignals® Leads Discussion on Technology-Driven Business Model Disruption: The Next Decade.

King of Prussia, PA: HealthSignals Leads an illustrious panel on a fascinating discussion on the future of Senior Living. In particular, the discussion will focus on Business Model Changes driven by technologies like:

  • Internet of Things
  • Virtual and Augmented Reality
  • Voice Activated Computing(Alexa, Google Home)
  • Self-Driving Cars
  • Assistive and Therapeutic Robotics and
  • Life Extension Technologies.

Participants in the panel include industry veterans John Whitman, Faculty, Wharton School (UPenn), Health and Management; David Baker, CTO of the Asbury Group; David Finkelstein, CIO, RiverSpring Health and Majd Alwan, Executive Director, LeadingAge CAST. Ravi Bala, Co-Founder of HealthSignals, will moderate the panel.

“A new Senior Living Facility built today will last for 50-75 years and that is 10-15 generations of technology. In 2017, we are just celebrating the 10th anniversary of the iPhone.” says Ravi Bala “The changes will only accelerate every year from now on and will affect more aspects of LifePlan Community Operations.”

The goal of the session to get executives to think about changes beyond the fast approaching horizon and the key factors to consider in their near term capital projects that would enable their communities to create competitive advantage by leveraging these emerging technologies with minimal disruption.

We look forward to seeing you in New Orleans!

About HealthSignals®, LLC: HealthSignals® focuses on technology solutions for the 360o needs of Senior Living and Long Term Post-Acute Care (LTPAC) communities. Our Fiber360-WiFi platform uniquely integrates Fiber and Wi-Fi to create a Medical Grade Wi-Fi utility; CareBlanket360 integrates the best of breed technologies from partners for remote sensor data with a PHR (Personal Health record) and family portal. If you would like more information about HealthSignals, Fiber360 Wi-Fi or CareBlanket360, please call 610-337-1333 or email

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